FAQ

A few gentle answers to common questions — so you can create with confidence and ease.

How do I access my downloads?

After purchase, your files are available immediately.
You’ll receive a download link on the order confirmation page and by email. Save the files to your device so they’re always ready when inspiration strikes.

What size are the files?

All files are high-resolution (300 dpi) and formatted for US letter size (8.5 × 11 inches).
You’re welcome to resize or scale them during printing to suit your journal or project.

Can I print more than once?

Yes. You may print your files as often as you like for personal use — whether you’re creating multiple journals, experimenting with papers, or revisiting a favorite collection.

Are these physical products?

No — all items in the shop are digital downloads.
Nothing will be shipped, which means no waiting and no additional fees.

Can I use these for gifts?

Absolutely. You may use the printed pieces in handmade gifts, journals, and keepsakes, as long as they’re not sold or redistributed.

Can I sell items made with these designs?

No. All Star Phoenix Studio designs are for personal use only.
They may not be resold, shared, or used in products for sale.

I’m having trouble with my download. What should I do?

If something doesn’t look right or you need help accessing your files, just reach out.
I’m always happy to help and will make sure you’re taken care of.